These Terms and Conditions apply to all contracts between Jonas Alexander Grodhues and our customers concerning live events, memberships/subscriptions, coaching/mentoring, digital products, online courses, e-books, and retreats, unless otherwise agreed in an individual case.
1. Contracting Party, Scope, Language
The contracting party is Jonas Alexander Grodhues, Fechingerstraße 43a, 66271 Kleinblittersdorf, Germany. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers who are habitually resident in the EU, the mandatory consumer protection provisions of their country of residence remain unaffected. The contract language is German.
2. Prices, Small-Business Rule, Payment Methods
All prices are final prices. No VAT is shown pursuant to § 19 UStG.
Payments are made via Stripe, PayPal, or bank transfer. Where processing is handled by third-party providers, their terms apply in addition.
Saved Payment Methods / One-Click Purchases
During the checkout process, with your consent, your payment method may be saved for further purchases within the same session. By expressly confirming at checkout, you authorize us to charge additional offers to the same payment method. Each individual purchase is clearly displayed to you before you are charged. Payment data is stored exclusively with Stripe; we receive only a reference ID.
3. Formation of Contracts
The presentation of our services does not constitute a legally binding offer. A contract is formed when we accept your order, for example by confirmation email, by unlocking access, or by beginning to provide the service.
4. Live Events
4.1 Ticket Purchase and Formation of Contract
Upon purchasing the ticket and receiving the confirmation email, a binding contract for participation in the event is formed.
4.2 Right of Withdrawal
For contracts concerning leisure events tied to a specific date, there is no right of withdrawal pursuant to § 312g (2) No. 9 BGB. Details are governed by the withdrawal policy. Independently of this, the voluntary cancellation policy under 4.3 applies.
4.3 Cancellation by You
Free cancellation is possible until March 14, 2026. In the event of cancellation after March 14 or non-attendance, there is no right to a refund. Transferring the ticket to another person is possible subject to prior written agreement.
4.4 Cancellation or Rescheduling by Us
If we have to cancel the event for reasons within our responsibility, we will refund the full ticket price. In cases of force majeure (e.g. pandemic, official order, natural disaster), a refund is excluded; in such cases we will endeavor to arrange an alternative date. Further claims for damages (e.g. travel costs, hotel costs) are excluded.
4.5 House Rules and Code of Conduct
We reserve the right to remove from the venue any person who violates the house rules or harasses other participants. In such a case, there is no right to a refund.
5. Memberships / Subscriptions
5.1 Recurring Subscriptions
Subscriptions (e.g. the Skool community) are concluded for an indefinite period and can be canceled monthly, effective at the end of the respective billing period. Amounts already paid are not refunded on a pro rata basis.
5.2 Trial-Month Subscription (Queen Premium Community)
The subscription begins with a trial period of 30 days at a price of $37.00. After the trial period ends, the subscription automatically renews at $47.00 per month, cancelable monthly. Cancellation must occur before the trial period ends in order to prevent the conversion. Cancellation by email to [email protected] or via the platform.
5.3 Scope of Services and Changes
The scope of services follows from the respective description at the time the contract is formed. We may adjust content, live-call frequency, or features, provided this is reasonable and the core benefit is preserved.
5.4 Third-Party Platforms
Community content is provided via third-party platforms (in particular Skool). We are not liable for their availability, functionality, or changes.
5.5 Rules of Use
Respectful conduct is mandatory. No legal violations, no advertising/spam, no sharing of internal content. In the event of serious violations, we may block access without notice; in that case there is no right to a refund.
6. Coaching & Mentoring: Distinction from Medical Treatment
Coaching/mentoring is a service under a service contract. No specific outcome is owed. Scheduled appointments are binding; cancellations must be communicated at least 24 hours in advance.
Important notice pursuant to the German Practitioners of Medicine Act (HeilprG): All offerings, including life coaching, relationship coaching, spiritual guidance, and retreats, do not constitute medical treatment within the meaning of the Practitioners of Medicine Act. No promises of cure are made and no diagnoses are given. Our services are not a substitute for psychotherapy, psychiatric treatment, medical care, or the services of a licensed alternative practitioner. In the case of mental illness, crises, or emergencies, please contact a licensed psychotherapist, a physician, or the medical on-call service (in Germany, tel. 116 117) or emergency services (tel. 112).
7. Digital Products, Courses & E-Books
Upon payment, you receive a simple, non-transferable right of use for private purposes. Sharing, publication, reproduction, or commercial use is prohibited. We may update/replace content provided the essential benefit is preserved.
8. Retreat Deposit
8.1 Deposit and Place Reservation
By paying a deposit of $500.00, a place for the chosen retreat is bindingly reserved. The deposit is non-refundable, but it can be credited toward another retreat or other products/services.
8.2 Balance Payment
The balance payment of the retreat price is due no later than 90 days (3 months) before the start of the retreat.
8.3 Cancellation by You
In the event of cancellation after the deposit, the deposit is forfeited (it can be used as a credit). In the event of cancellation after the balance payment: up to 60 days before the retreat, 50% of the balance payment is refunded; within 60 days, there is no right to a refund.
8.4 Cancellation by Us
In the event of cancellation for reasons within our responsibility, the deposit is refunded in full.
9. AI-Powered Services (Sophia AI)
As part of our offerings, access to AI-powered services may be granted. The AI's responses do not constitute professional advice and are not a substitute for legal, tax, medical, or psychotherapeutic advice. We assume no liability for the accuracy or completeness of the AI's output.
10. Right of Withdrawal
Our withdrawal policy applies. For live events, there is no right of withdrawal pursuant to § 312g (2) No. 9 BGB. For digital content and subscriptions, the right of withdrawal may lapse under the statutory conditions.
11. Warranty & Liability
The statutory warranty rights apply. We are liable without limitation for intent and gross negligence, as well as for injury to life, body, or health. Otherwise, in cases of slight negligence, we are liable only for the breach of essential contractual obligations (cardinal obligations), limited to the foreseeable damage typical for the contract.
12. Copyright and Rights of Use
All content (text, videos, audio, graphics, concepts) is protected by copyright. You receive only the rights described in Section 7. Trademarks and identifiers may not be used without consent.
13. Data Protection
Our privacy policy applies.
14. Final Provisions
Amendments/additions require text form. Should any provision be invalid, the remainder of the contract remains valid. The place of jurisdiction for merchants is Saarbrücken; with respect to consumers, the statutory place of jurisdiction applies.